ViewletBuilder 4.5.7
ViewletBuilder's innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities when used with ViewletCentral. ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation. SCORM & AICC compliant.
presentation software, flash, presentation, tutorial, flash animation, flash movie, flash tutorial, help desk software, screen capture, screencasting,

  Software Planner 7.8
Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based.
project management, project management software, project management tools, project planning, change management, help desk, help desk software, web help desk software, software testing, configuration management,

  Freeware HelpDesk CDQuotations 3.2.3
CDQuotations is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.
quotations, helpdesk, help desk, helpdesk software, help desk software, call centre, freeware,

  Alchemy Network Inventory 6.9
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server.
software inventory, hardware inventory, inventory tracker, data mining, cost of ownership, network management, help desk, help desk software, software license compliance, network information,

  MailCOPA Email Software 8.02
MailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable allowing you to share email between users. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users.
email software, help desk software, email client, email program, mailcopa, intervations,

  ShareTrack 3.01
ShareTrack is a new kind of browser-based help desk software for your IT department. Not only does it track all the standard stuff like incidents and assets more simply and easily, but it can effortlessly track other types of information like tasks, projects, sales leads, whatever for other departments as well. That's the kind of simplistic power that can really impact your entire organization in a hurry. Free online test drive.
sharetrack, firebreak, firebreak software, help desk software, help, desk, software, helpdesk, web help desk, web helpdesk,

  AnswerTool 2.3.1
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
email response management, frequently asked question, faq, to do list, help desk software, customer support,

  Network Management Suite 6.9
Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.
software inventory, hardware inventory, inventory tracker, data mining, cost of ownership, network management, help desk, help desk software, software license compliance, network information,

  Polar Help Desk 4.1
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system,

  CI Discovery Network Inventory 3.0.214
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.
help desk software, network inventory software, network management software, software license compliance, it troubleshooting, asset management software, pc inventory software, pc auditing software, network auditing software,

  DataTrack System 2.5.2647
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software,

  ITPro ToolKit 2.1
Quickly search Active Directory for users and computers and manage them across the network. IT support tools are centralized into one utility that can administer users and computers in your Active Directory. Search by the display name, username or computer name. Reset passwords, enable or disable accounts, add or remove users from groups, manage computers over the network and much more...
server, maintenance, admin, doucmentation, nt, 2000, windows, web, portal, help desk software,

  The Help Desk Toolkit 2.5
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
help desk software, help desk, dms help desk, it help desk software, help+desk+software, free help desk software, computer help desk, help desk application,